Question 1

What printing services does Printhouse offer?

Accepted Answer

We provide complete printing solutions including offset, digital, signage, packaging, and wide-format printing — all under one roof.

Question 2

Do you offer eco-friendly printing options?

Accepted Answer

Yes, we use process-less CTP plates and sustainable materials that minimize chemical usage and support eco-conscious printing.

Question 3

Can you help with design before printing?

Accepted Answer

Absolutely! Our experienced graphic designers can assist with prepress work, layout, and design to ensure perfect print results.

Question 4

What is the typical turnaround time for projects?

Accepted Answer

Depending on the project size and complexity, we typically deliver within 3–7 business days. Rush orders can also be accommodated.

Question 5

Do you handle bulk or corporate printing orders?

Accepted Answer

Yes, Printhouse specializes in both small and large-scale printing, including bulk orders for businesses and corporate clients.

Question 6

Where are you located and do you deliver nationwide?

Accepted Answer

We are based in Fiji, and yes — we deliver nationwide to ensure your prints reach you safely and on time.

Question 7

What file format should I upload for the best print quality?

Accepted Answer

We recommend uploading files in PDF, AI, or EPS format with all fonts outlined and images embedded for the sharpest results.

Question 8

What’s the difference between digital and offset printing?

Accepted Answer

Digital printing is great for short runs and fast turnaround, while offset printing offers higher quality and better cost efficiency for large quantities.

Question 9

Do you provide custom sizes and shapes for printing?

Accepted Answer

Yes, we offer fully custom sizes and die-cut shapes to help your prints stand out and perfectly match your brand.

Question 10

Can I see a sample before placing a bulk order?

Accepted Answer

Absolutely! We can provide a printed sample or proof so you can check color accuracy, layout, and material before production.

Question 11

How long does printing usually take?

Accepted Answer

Most standard orders are completed within 3–5 business days. Rush printing options are available for urgent projects.

Question 12

Do you offer same-day or express printing services?

Accepted Answer

Yes, depending on the product and quantity, we offer same-day printing and delivery for selected items.

Question 13

What type of paper finishes do you provide?

Accepted Answer

We offer matte, gloss, silk, and textured finishes, as well as specialty options like spot UV and soft touch.

Question 14

How do I make sure my artwork has the correct bleed area?

Accepted Answer

Please ensure your design has a 3mm bleed on all sides to prevent white edges when trimmed after printing.

Question 15

What are safe margins and why are they important?

Accepted Answer

Safe margins ensure no important text or design elements get cut off. Keep all critical content at least 5mm inside the trim line.

Question 16

What if my file resolution is too low?

Accepted Answer

Low-resolution files may appear blurry or pixelated. Always use 300 DPI for high-quality print results.

Question 17

Do you help with design adjustments or setup before printing?

Accepted Answer

Yes, our design team can check and adjust your files to ensure they’re print-ready and meet technical requirements.

Frequently Asked Questions

Frequently Asked Questions

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